Basics
What are push notifications?
Push notifications - also known as web push - automatically inform you about relevant news and updates. Your advantage: If you have activated push notifications, you will receive important information directly on your screen - even if you are doing other things on your computer or cell phone and have not opened our website. This way you are automatically kept up to date and don't miss any topics that interest you.
How do push notifications work?
Push notifications are sent via your browser. If you give your consent, the browser saves your permission. As soon as we send a message, the browser forwards it directly to your device - even if you don't have our website open at the time.
What advantages do I have if I activate push notifications?
We deliver relevant information and news directly to your screen. You don't have to do anything else after signing up - we provide you with everything you need to know.
Are there differences between notifications, push notifications and web push?
No. Notifications, push notifications and web push are different terms for the same function.
Requirements
Do all browsers support push notifications?
The functionality depends on the browser used. Not all browsers support push notifications. If in doubt, you can switch to a different browser.
Can I receive push notifications on my cell phone?
You can activate push notifications on the device of your choice: Desktop, tablet or smartphone. If you would like to use the function on several devices, please activate push notifications for each device and browser.
Activation
How do I activate push notifications on Windows, Mac or Android?
Click on the bell icon at the top of our website and then activate the push notifications. As soon as you allow the browser request, you will receive our push notifications.
How do I activate push notifications on iOS (iPhone or iPad)?
If you use an iOS operating system, you will need to install our website. This is very easy:
Once you have opened the website, click on the "Share" icon at the bottom of the Safari browser. In the context menu, select "on home screen" - our website is now on the home screen and therefore installed. (This installation step is not necessary for Mac, Windows or Android).
You can then click on our website icon on the home screen and, in the next step, on the bell icon in the navigation bar. Please then press the "Activate notifications" button - the browser query will then appear. As soon as you have allowed this, you have activated push notifications from LBBW.
How do I activate push notifications later?
If you click on the bell icon in the navigation bar and then select the "Options" tab, you will be taken back to the query: you can now activate push notifications.
Settings
Can I choose which notifications I receive?
Yes, you have the option of selecting the topics that are relevant to you. Of course, you can also activate all topics or change your preferred topics at any time.
Troubleshooting and Deactivation
I cannot activate push notifications or I get an error message. What could be the reason for this?
There are various reasons why push notifications are not working at the moment. Mostly it is due to:
- the privacy settings: Permission for push notifications may be deactivated here as a default setting. Please check your settings.
- the browser: Not all browsers support the full functionality of push notifications. In this case, please try a different browser.
I no longer want to receive push notifications. How can I deactivate the function?
Of course, you can deactivate push notifications at any time in the browser settings on your device. The procedure depends on the respective web browser. Further information on deactivating push notifications can be found in the help pages of your browser.
Unfortunately, it is not technically possible to click to unsubscribe via the website on your browser. Tip: You can also simply deactivate all subject areas.
Data Protection
Is personal data stored when I activate push notifications?
No. If you activate push notifications, no personal data is stored.