Transactions and information in a single application
The Business Portal is the central Internet application for corporate customers allowing you to access extensive account information and to transact payments inexpensively, securely and with ease.
The account information area gives you an overview of your current accounts. You can view, save and print account statements or have the account information displayed together with value dates. Simply download the data for further processing on your system.
We provide the following types of orders for payment transactions:
SEPA credit transfers
SEPA direct debits
international credit transfers
You can also transfer pre-prepared payment files to us. Innovative approaches are provided by the interplay between the Business Portal and SFirm.
Business relationship (Accounts)
Upon request, you are now able to view your loan and guarantee accounts, securities deposit and fixed-term accounts together with the related detailed information (such as e.g. maturities, interest rates, security prices and netting accounts) in the Business Relationship area.
In case of questions, suggestions, and blocking of remote data transmission accesses.
Monday - Friday 8 am - 5 pm
Why does it take so long to generate a key?
Normally, it only takes a few minutes to generate a key. The 'Stir key' process (moving the mouse in the window) is necessary to ensure that the key is unique
The 'Stir key' process takes so long. Why?
The mouse has to be moved in the window. When the user 'pauses', the percentage display also stops.
During the 'Stir' process, a continuous connection must be maintained between the Bank server and the customer's computer. If the connection is interrupted or is slow, the 'Stir key' process will also slow down.
Can I generate my key on any computer?
Yes. As long as there is a connection to the Internet, the key can be generated on any computer. The key will be stored only on an external medium (e.g. a disk or USB stick) and not on the computer that is being used.
After the key has been generated, the INI letter is not displayed in a new window. What has to be done?
The INI letter can be opened again on the Portal start page via the text link "…print the INI letter again".
You will need to add the URL https://LBBW-Business.de as an exception in the popup settings for your browser.
What are the minimum requirements for the password?
The password should be at least 8 characters long.
The password should include uppercase and lowercase letters as well as numbers.
The following special characters are allowed: ! % $ § # & * ( )
Is it necessary to change the password for the Business Portal at regular intervals?
Yes, it is necessary to change the password after 180 days for security reasons
I entered my password correctly but a 'Login incorrect' message is displayed in the Portal.
Attention should be paid to the use of uppercase and lowercase characters.
The cap lock key should not be enabled because if it is enabled you will enter only uppercase letters.
One possibility is that the browser functionality “Save password” has been enabled and your old password is still stored. Please disable the browser function or delete the stored password.
Access to the key drive (A:\, B:\ or removable media) must be ensured. Please contact your system administrator for further assistance where necessary.
I entered my password correctly but cannot log in and do not receive an error message.
We always recommend using the latest browser version (see technical requirements).
You need the Java browser plug-in to log in. We always recommend the latest version (see technical requirements). < Note on Java: (usually 32-bit version) >
To check, simply open the web page java.com and click on “Do I have Java?”
The URL https://LBBW-Business.de may be blocked. In this case, you will need to enable the URL in the browser, the firewall or the proxy server. Please contact your system administrator for further assistance where necessary.
How up-to-date is the account information provided in the Business Portal?
Postings made during the day are transferred to the Business Portal every half hour between 6:50 a.m. and 5:50 p.m.
The account statements are made available in the Business Portal between 8:00 p.m. and 9:00 p.m.
How far back do account statements/information go?
Data of the past 90 days is available.
As a rule, however, account statements are made available only after the customer starts using the Portal.
By what time does LBBW have to receive the payment transaction files so that they are posted the same day?
The following applies regarding acceptance times for Electronic Banking
Requirements: The payments must bear full (electronic) signature and there must be funds in the account.
Which customers may use the Business Portal?
All corporate customers managed by LBBW and its dependent institutions (BW-Bank, Rheinland-Pfalz Bank und Sachsen Bank) may use the Business Portal.